gtb99 Terms and Conditions
Please read these terms and conditions carefully before using the gtb99 platform. These terms form the basis of the agreement between you and us.
Table of Contents
- 1. General Provisions
- 2. Account Registration and Eligibility
- 3. Account Security and Responsibility
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Intellectual Property Rights
- 9. Limitation of Liability
- 10. Privacy and Data Protection
- 11. Account Suspension and Closure
- 12. Responsible Gaming
- 13. Dispute Resolution
- 14. Changes to Terms
- 15. Contact
General Provisions
These terms and conditions ("Terms") form a legal agreement between the entity operating the gtb99 platform ("gtb99", "we", "us") and any user of the platform ("you", "member", "player"). By using the gtb99.cam website or any associated services, you are considered to have read, understood and agreed to fully comply with these Terms.
Applicability of Terms
These Terms apply to all gtb99 services, including live casino, slot games, cricket betting, Andar Bahar, super wheel and all other gaming activities. Alongside these main Terms, specific additional terms may apply to particular games or promotions, which are equally binding.
Language and Interpretation
These Terms are available in Bengali and English. In the event of any interpretive conflict, the Bengali version shall take precedence. The words "user", "member" and "player" are used interchangeably and carry the same meaning.
Account Registration and Eligibility
The following eligibility requirements must be met to open an account on gtb99 and use the platform's services.
Age Limit and Eligibility
- To create an account on gtb99, you must be at least 21 years old. Registration by minors is strictly prohibited.
- You must be a legal resident of Bangladesh and confirm that using online gaming services from your current location is not prohibited by law.
- Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be truthful, accurate and complete.
- Opening an account in the name of a corporate entity or business is not permitted.
- Citizens of countries where online gaming is prohibited may not register on gtb99.
Identity Verification (KYC)
gtb99 reserves the right to verify the identity of an account holder at any time. The following documents may be required for verification:
- Copy of National Identity Card (NID) or passport
- Recent utility bill or bank statement (for address verification)
- Proof of the payment method used
- Selfie or live face verification photo
gtb99 reserves the right to withhold withdrawals until verification is completed.
Account Security and Responsibility
Maintaining the security of your gtb99 account is your own responsibility. Follow the guidelines below to prevent unauthorized use of your account.
User Responsibilities
- Keep your login details (username and password) completely confidential and do not share them with third parties.
- You are personally responsible for all activities carried out from your account.
- If you suspect any unauthorized access to your account, notify our support team immediately.
- Do not allow any other person to use your account.
Account Sharing Policy
- An account is for the use of the registered individual only. Transferring or selling an account is strictly prohibited.
- If multiple accounts are found operating from the same device or IP address, both accounts may be subject to investigation.
- If multiple members of the same household wish to use separate accounts, please contact the support team beforehand.
Deposits and Withdrawals
gtb99 accepts Bangladesh's popular mobile banking methods and ensures fast and secure transactions.
Deposit Terms
- Minimum deposit amount: ৳500 (per method).
- Deposits are generally credited to the account instantly.
- Only deposits from payment accounts registered in your own name are accepted.
- Deposits made through third parties are strictly prohibited.
- gtb99 monitors all transactions to prevent money laundering.
Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 30 minutes to 3 hours.
- Withdrawals will only be made to the same payment method used for the deposit.
- The withdrawal process may be delayed if identity verification has not been completed.
- gtb99 reserves the right to suspend withdrawals in the case of unusual or suspicious transactions.
Bonuses and Promotions
gtb99 offers bonuses and promotions for both new and existing members. Specific terms apply to the use of these bonuses, which are described in detail below.
Welcome Bonus
- A 100% bonus of up to ৳20,000 is available on the first deposit at gtb99.
- The wagering requirement for this bonus is 20 times (20x) — meaning withdrawals can be made after wagering 20 times the bonus amount.
- For example: a ৳1,000 deposit earns a ৳1,000 bonus, and a total of ৳20,000 must be wagered before withdrawal.
- The welcome bonus can be claimed once per account only.
- A minimum deposit of ৳500 is required to qualify for the bonus.
VIP Cashback Program
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.6% cashback per week.
- Gold: Up to 0.9% cashback per week.
- Platinum: Up to 1.2% cashback per week.
- Diamond: Up to 1.5% cashback per week.
- VIP tier is determined based on a player's participation and activity.
General Bonus Terms
- Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
- gtb99 reserves the right to modify, suspend or cancel any bonus offer at any time.
- If fraud or manipulation is suspected in meeting bonus terms, the bonus will be cancelled and the account may be subject to investigation.
- Claiming a promotion more than once from the same household, device or IP address is prohibited.
Gaming Rules
gtb99 is committed to ensuring fair play. All games are operated using certified Random Number Generator (RNG) technology, which ensures completely unbiased results.
Betting Rules
- Once a bet has been placed, it cannot be changed or cancelled.
- Each game has its own betting limits, which are displayed in the game interface.
- If a game is left incomplete due to a technical error, gtb99 will determine the result according to its records.
- In live games, the dealer's decision is considered final.
Fair Play Policy
- There is no opportunity to manipulate or cheat game results — all outcomes are automated and unbiased.
- The use of bots or automated software is strictly prohibited.
- Colluding with others to gain bonuses or prizes unfairly is prohibited.
- If any suspicious activity is detected, the account may be temporarily suspended pending completion of an investigation.
Prohibited Activities
List of Prohibited Activities
- Registering an account with false or incorrect information.
- Creating an account using another person's identity.
- Using bots, scripts or automated software to play games.
- Abusing the bonus system to gain an unfair advantage.
- Using the platform for money laundering or illegal transfer of funds.
- Attempting to hack or bypass the game's security systems.
- Creating multiple accounts to claim bonuses more than once.
- Threatening or harassing other players or staff.
- Conducting malware or cyber attacks against the platform.
Intellectual Property Rights
All content published on the gtb99 platform — logos, designs, text, graphics, software and game content — is the intellectual property of gtb99 or its licensors.
Permitted Use and Restrictions
- You are granted limited permission to use the platform for personal, non-commercial purposes.
- Copying, redistributing, modifying, or commercially using gtb99's assets is strictly prohibited.
- The logo or brand name of gtb99 may not be used without prior written permission from gtb99.
Limitation of Liability
gtb99's Limited Liability
- Online gaming involves financial risk. gtb99 is not responsible for a player's wins or losses.
- gtb99 does not accept liability for losses caused by internet disconnection or technical issues, but will attempt to provide a fair resolution based on records.
- gtb99's direct liability for service failures by third-party game providers is limited.
- gtb99 will not be held liable for service interruptions caused by unforeseen circumstances (force majeure) — such as natural disasters or government directives.
Privacy & Data Protection
gtb99 gives the highest importance to the confidentiality of your personal information. Please read our Privacy Policy to learn more about how we collect and process data.
Data Use Policy
- Your personal information is used solely for account management, service improvement, and fulfilling legal obligations.
- Your information is not sold to third parties.
- Information may be disclosed in response to valid requests from legal authorities.
- Your information is stored in compliance with international security standards.
Account Suspension & Closure
Reasons for Closure by gtb99
- Serious violation of these terms and conditions.
- Fraudulent activity or suspicious transactions.
- Providing a false identity or forged documents.
- Confirmed use of an account by a minor.
- Extended period of inactivity (12 months or more).
Closure Request by the User
- You may close your account at any time — contact our support team at [email protected].
- All pending transactions will be completed before the account is closed.
- Any valid remaining balance (excluding bonuses) may be withdrawn.
- A self-exclusion request made for responsible gaming reasons will be carried out.
Responsible Gaming
gtb99 believes in responsible gaming and encourages players to maintain healthy gaming habits.
Responsible Gaming Tools
- Deposit Limit: You can set daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can suspend your account for a set period or permanently.
- Reality Check: Receive reminders about your gaming time at set intervals.
- Support: Our 24/7 support team is always ready to advise on problem gaming.
Visit our Responsible Gaming page to learn more.
Dispute Resolution
How to File a Complaint
If you have a dispute or complaint, please first contact our 24/7 live chat support or reach us at [email protected]. We will provide an initial response within 48 hours and will attempt to resolve the dispute within a reasonable time.
- When filing a complaint, please provide your account details, transaction information, and any relevant screenshots.
- All disputes should first be attempted to be resolved amicably with gtb99.
- In the case of a verified technical error, system logs will be considered as final evidence.
Changes to Terms
Notice of Changes
gtb99 reserves the right to modify these terms and conditions at any time. For significant changes, a notice will be posted on the platform or sent by email. Continued use of the platform after any changes will be considered as acceptance of the new terms. You are therefore advised to review this page regularly.
Contact
Contact for Support
If you have any questions about these terms and conditions, please contact us:
- Live Chat: 24 hours a day, 7 days a week — support available in Bengali.
- Email: [email protected]
- Website: gtb99.cam
Our support team is always here for you.
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